In the unlikely event that you receive the wrong product or shipment does not meet your expectation, Simply notify us so we can arrange an exchange. This will be processed as soon as we have received and checked the incorrect product. Due to the nature of the business, once your order has left our facility you will not qualify for any refund or return, so please bear in mind that all sales are FINAL. You have from the time of purchase to the time of dispatch to cancel or amend your order. A 10% surcharge will apply to any cancellation.

NB: Make sure there are no errors with your email address, shipping address and phone number we don’t want orders shipped to the wrong addresses or to the wrong persons.
100% Risk free and Safe delivery to both Home and P.O Box Addresses.

We will resend any lost parcel.
Please contact us if your item has not been delivered within 5 working days within the USA, or 7 working days for the rest of the world and we will see into it. Please include your order ID and tracking number in your message to us.

Return Policy
In case the product isn’t up to your expectations, you can return your product to us. Please add a note with your order number and the reason for returning it. You will have to contact us to return the product within three days after receiving it in case you want to be eligible for reimbursement.

Returned products need to packaged in the original package and may not be used.

Simply contact us for returning address at:support@stonnamangreenhome.com